Shipping and Delivery Policy
Maa Kamakhya Devi Charitable Seva Foundation (“we,” “our,” or “us”) is committed to ensuring that any physical items or merchandise related to our foundation are delivered in a timely and efficient manner. This Shipping and Delivery Policy outlines our procedures and guidelines for shipping and handling.
Shipping Locations
We currently offer shipping to addresses within India. If you are located outside these areas, please contact us at info@kamakhyafoundation.org for more information about shipping options.
Shipping Charges
Shipping charges are based on the weight and dimensions of the items being shipped, as well as the destination. The applicable shipping costs will be displayed at checkout before you complete your purchase.
Processing Time
- Order Processing: Orders are typically processed within 1-3 business days from the date of receipt. Processing times may vary depending on the volume of orders or any special circumstances.
- Shipping Time: Delivery times vary based on the shipping method selected and the destination. Standard shipping generally takes 5-7 business days for domestic orders and 10-15 business days for international orders.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information, if applicable. You can use this tracking number to monitor the status of your shipment.
Delivery Issues
- Missing or Delayed Shipments: If your order has not arrived within the expected delivery time, please contact us at info@kamakhyafoundation.org for assistance. We will work to resolve any issues with your shipment.
- Damaged or Incorrect Items: If you receive an item that is damaged or not what you ordered, please contact us within 7 days of receipt with your order number and a description of the issue. We will arrange for a replacement or refund as appropriate.
Returns and Exchanges
Note that shipping charges for returns and exchanges may apply.
Contact Us
If you have any questions or concerns about shipping and delivery, please contact us at: