Cancellation and Refund Policy
Donations
- Cancellation: Donations made to Maa Kamakhya Devi Charitable Seva Foundation are generally non-refundable. Once a donation is processed, it cannot be canceled.
- Refunds: If you believe there has been an error or an issue with your donation, please contact us at info@kamakhyafoundation.org within 30 days of the transaction. We will review your request and determine if a refund is appropriate under the circumstances.
Events and Fundraisers
- Cancellation by Attendee: If you need to cancel your participation in an event or fundraiser organized by our foundation, please notify us as soon as possible. Refunds for event registration fees or tickets will be considered based on the timing of your cancellation and any specific terms related to the event.
- Cancellation by Us: If we cancel or reschedule an event, we will offer a full refund or provide an alternative date or event. We will notify you of any changes as soon as possible.
General Refund Process
- Requesting a Refund: To request a refund, please contact us at info@kamakhyafoundation.org with your donation details or event registration information. Provide any relevant information, such as the transaction date, amount, and reason for the refund request.
- Processing Time: Refunds, if approved, will be processed within 7-14 business days of receiving your request. The refund will be issued to the original payment method used for the transaction.
Exceptions
Special Circumstances: In certain exceptional cases, we may consider refunds or cancellations on a case-by-case basis, even if they fall outside the standard policy. Please contact us to discuss any special circumstances.
Contact Us
If you have any questions or need further assistance regarding cancellations or refunds, please contact us at: